PEOPLE
"The customer is king!" Customer Satisfaction is the most important aspect of Oil Express' success. All decisions are made with customers in mind. Many businesses fail because they focus solely on profits and sales. We use several techniques to monitor our stores' performance to ensure the best quality service.
Employees are the other piece to the success puzzle. We hire fresh talent. Most employees that come to Oil Express have little experience in the auto industry since many people have had bad experiences with repair shops. Only FRIENDLY, CLEAN-CUT, CUSTOMER ORIENTED people need apply!
Would you like to tell us about an experience you had with our employees? Click here to send us e-mail. We would love to hear from you!
At Oil Express our employees do NOT earn commissions. We do not want to motivate our employees to oversell customers on services or products they might not need. Customers' trust and loyalty have helped Oil Express earn some of the highest car counts in the industry.